Specialist Compliance & Strategic Risk Management.

Business continuity management is a holistic process that identifies potential threats to an organisation and evaluates the impact they may have. We support organisations in developing effective continuity plans that significantly improve their ability to withstand and recover from disruption.

What is the risk?

Terrorist incidents, fires, floods, transport disruption, IT system failure due to fire or cyber-attack, pandemics, electricity outages, supplier failure, and the sudden loss of key personnel are just some of the events that can severely affect business operations. These threats share one common factor – they occur more frequently than most organisations anticipate.

What are the issues?

Risks are not limited to events that directly affect your premises. Consider the impact of a 500-metre police cordon, a transport incident that prevents key staff from reaching work, or contaminated supplies caused by a manufacturing fault at a critical supplier.

These key statistics underline the importance of preparedness:

• 20% of UK companies will experience serious operational disruption within a five‑year period.
• 80% of those companies will suffer severe financial losses or fail within eighteen months of the event.
• 92% of businesses do not have a Business Continuity Plan (BCP), and of those that do, half are inadequate.

How can we assist you?

Our business continuity plans outline the steps required to restore operations quickly and effectively, including:

• Identification and prioritisation of all business‑critical processes
• Allocation of essential staff required to maintain these processes
• Clear relocation arrangements for key personnel when needed
• Detailed requirements for staff and processes once relocated
• Defined communication responsibilities – who communicates what, when, and how
• Post‑incident actions, including recovery procedures and lessons learned
• An emergency management structure that clearly sets out responsibilities and lines of control.

Frankham Risk Management Services delivers a structured, future‑focused approach to strategic risk. We combine technical expertise with practical, innovative tools to help organisations assess, manage, and resolve complex compliance challenges with confidence.

How can we assist you?

Our consultants are among the most experienced and qualified in the sector. We begin by gaining a full understanding of each client’s operating environment- reviewing existing policies, procedures, budgetary constraints, risk appetite, and organisational dynamics – to ensure that our advice is aligned with both current priorities and long‑term objectives.

We provide strategic risk management support in areas such as:

• Addressing skills shortages – through our Critical Friend model, we work alongside your teams to fill capability or knowledge gaps on a short or long‑term basis, providing expert guidance that ensures compliance is maintained efficiently and aligned to organisational goals.
• Supporting carbon and sustainability targets – helping organisations plan, structure, and embed actions to meet environmental and regulatory commitments.
• Fire safety management reviews – conducting comprehensive assessments of fire management systems to support accreditation against BS 9997.
• Strategic compliance leadership – offering building compliance expertise at board level, including acting as a non‑executive adviser to strengthen governance and support informed strategic decision‑making.
• Golden Thread delivery – providing our FRMS Matrix platform (see Data Management) to streamline the fulfilment of Building Safety Act and Golden Thread compliance requirements.
• Retrofit strategy development – designing retrofit approaches that address key risks such as damp, while ensuring compliance with emerging legislation including Awaab’s Law and Minimum Energy Efficiency Standards.

Our team proactively identifies inefficiencies and delivers clear, objective, and practical solutions. We understand the impact of risk on business performance and are committed to building strong, long‑term client relationships, recommending only those services that genuinely add value.

All services are delivered with full flexibility, supported by a range of contract options tailored to your organisational needs.

Our specialist procurement consultants work closely with you to identify and recommend the most suitable procurement route for your programme of works, ensuring it aligns with your requirements from the outset.

Trusted for our technical expertise and high-calibre service delivery, we have played a longstanding and influential role as a technical adviser in the development of the Pretium Building and Fire Safety Framework. Our involvement – focused on lots outside our own direct service provision – demonstrates the confidence placed in our knowledge, integrity and commitment to driving safer, more resilient built environments.

For services delivered directly by us, procurement can be undertaken through the following frameworks (if preferred):

• Braintree District Council – Construction Consultancy Framework
• CHIC – Multiple frameworks
• Eastern Procurement Limited – Compliance Framework
• Fusion 21 – Multiple frameworks
• Harris Federation – Building Related Technical Services Panel
• LHC – Fire Safety Framework
• London Borough of Hackney Framework 2
• Medway Council – Construction Consultancy Framework 2023–2027
• NHS Shared Business Services – Multiple frameworks
• Pretium – Building and Fire Safety Framework
• Procurement for Housing – Compliance Framework / Fire Safety Consultancy Framework
• South East Consortium – Multiple frameworks
• South Eastern / Go Ahead – Professional Services Framework
• Town and Country Housing Group – Development Consultancy Framework
• TFL – Multiple frameworks
• Watford Community Housing – Development Framework
• West Northamptonshire Council – Design Services Framework.

How can we assist you?

Frankham provides ongoing contract administration and auditing support to complement our procurement services. This ensures a seamless transition from procurement activity into works packages and gives you confidence that the final contractor selection is robust, compliant, and aligned with project objectives.

At Frankham Risk Management Services, we deliver robust data management solutions and continuously enhance our technology suite. Our current offering includes content and document management systems, Golden Thread repositories, portal applications, and risk assessment tools, with further innovations in development.

What is the risk?

Effective and compliant data management is critical to the success of modern organisations. Improving data practices is essential for operational efficiency, regulatory compliance, and enabling the delivery of new services.

‘Data management’ encompasses all organisational systems and processes for creating, storing, and using information, including:

• Web content management
• Document management
• Records management
• Learning management systems.

How can we assist you?

We provide a bespoke, web‑enabled compliance portal – CoRAS – designed to help you store, manage, and monitor key risk information such as fire risk assessments, asbestos surveys, legionella assessments, health and safety documents, and gas, electrical, and lift certificates.

Within the portal:

• All documents and corrective actions are stored centrally
• Access is controlled through role‑based permissions
• Reports and dashboards provide real‑time visibility of compliance status and outstanding actions
• Portfolio‑level summaries are delivered through standard and configurable reporting tools enabling clients to easily view high‑level action summaries if required.

As pioneers in compliance technology, Frankham Risk Management Services has developed the FRMS Matrix, our proprietary solution supporting Golden Thread requirements under the Building Safety Act. It enables clients to store essential data, perform portfolio gap analyses, and access expert consultancy support where needed.

The FRMS Matrix 5 core functions are:

• BSA Document Hub – a streamlined, intuitive repository for securely storing all required Building Safety Act 2022 documentation across your property portfolio
• Future‑Proof Library – manages and maintains information for current and upcoming Gateway projects.
• Built‑In BSA Guidance – provides staff with direct access to essential Building Safety Act guidance and support.
• Action Snapshot Tool – delivers an instant overview of all outstanding actions and priorities.
• Regulator Reporting – simplifies the process of supplying required documentation to the Building Safety Regulator on request.

Our information and data analyst team plays a pivotal role in continually strengthening our compliance infrastructure. By working closely with clients, we ensure they extract maximum value from their existing IT systems as well as any platforms integrated with ours. This includes supporting organisations in collecting, cleaning, and transforming disorganised or unstructured data into a structured, reliable format. This results in information that can be easily understood and used across their business – supporting better decision‑making, more accurate budget planning, and smoother day‑to‑day operations.

We can also provide:

• support with existing software or asset management systems, including data migration
• dedicated database specialists
• product development assistance
• liaison with external developers or software providers.